User Account: TopUpGold permit one customer per account on this website, any customer found with more than one account will be deleted without notice.
Exchange Rate: Exchange rate on placed order/request is only valid same day. Orders which its payment wasn't made the same day will be calculated using the current day exchange rate the payment is made.
Refund Policy: There is 10% fee on the total amount of money that will be refunded if a customer ask for a refund after payment.
Bitcoin Transaction: We pay customers selling bitcoin to us the exact value gotten at the time when received to our blockchain account.
Pay4me service: TopUpGold will not be held responsible for any pay4me service the value was not given by the seller after payment. Customer is to make adequate research before sending us any product link to purchase.
Processing Time: We process orders within 24 hours, we always do our best to process all orders immediately the payment is confirmed. However, for some reasons like scarcity or unforeseen circumstances, fulfilling orders maybe be delayed. You agree to be patient and not use any abusive words on any of our staff.
Change of terms and service: We reserve the right to revise this polices at any time without notice.